This
chapter mentioned, “Always make the other person happy about doing the thing
you suggest. “
And
one story is about a Ferrier who used this technique and he encouraged one of
his young children to willingly do the chore he was assigned.
One
of his chores was to pick up pears from under the tree so that he wouldn’t have
to stop to pick them up while he is mowing the lawn. So, He made a deal with
kids and said, “ For every basket full of pears you pick up, I will pay you 1
dollar, but after you are finished, for every pear I find left in the yard, I
will take away a dollar. How does that sound?”
He
had to keep an eye on the kids to see that he didn’t pull a few off the trees
to fill up some of the baskets and it worked, because this technique made his
kids happy about doing the thing you suggest.
The
effective leader should keep the following guidelines in mind when it is
necessary to change attitudes or behavior:
1.
Be sincere. Do not
promise anything that you can’t deliver. Forget about the benefits to yourself
and concentrate on the benefits to the other person.
2.
Know exactly what it is
you want the other person to do.
3.
Be empathetic. Ask
yourself what is it the other person really wants.
4.
Consider the benefits
that person will receive from doing what you suggest.
5.
Match those benefits to
the other person’s wants.
6.
When you make your
request, put it in a form that will convey to the other person the idea that he
personally will benefit.
I
think the most important part of this technique is being sincere. So, if we
show lack of sincerity, I don’t think these guidelines are going to work as it is
supposed to.
It
is naive to believe you will always get a favorable reaction from other persons
when you use these approaches.
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